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RELASH STUDIO & ACADEMY

privacy
policy

This Privacy Policy outlines how Relash Studio & Academy collects, uses, and protects your
personal information when you visit our website or make a purchase or booking.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device,
including your browser, IP address, time zone, and some cookies installed on your device. As you
browse, we also collect information about the pages you view and how you interact with our site.

This is referred to as Device Information.

If you make a booking, purchase a product, or complete a form, we may also collect your Order
Information, including:

Name
Email address
Phone number
Billing/shipping address
Payment details (handled securely via third-party platforms)

Together, these are referred to as Personal Information.

How We Use Your Information

We use your information to:

Process appointments and orders
Communicate with you about your booking or inquiry
Provide customer support
Improve our website and user experience
Screen for potential risks or fraud
Send promotional offers (only with your consent)

Cookies & Tracking

Our website uses cookies and similar tracking tools (e.g., web beacons, pixels) to analyze browsing
behavior and enhance your experience. You can disable cookies anytime through your browser
settings. Learn more at www.allaboutcookies.org.

Third-Party Services

We use services like Google Analytics to understand how visitors use our site. You can read
Google’s privacy policy here and opt out of Google Analytics here.

We may share your data with trusted service providers (e.g., payment processors, booking
systems) solely for operational purposes.

Behavioral Advertising

We may use your information to deliver personalized ads. You can opt out of targeted ads at:

Do Not Track

Please note that our website does not alter its data collection practices based on “Do Not Track”
browser signals.

Your Rights (EU/UK Residents)

If you're located in the EU or UK, you have the right to access, correct, or delete your personal
data. To request this, please contact us at the details below.

Data Retention

We retain your information for as long as needed to fulfill your bookings, comply with legal
obligations, and maintain business records, unless you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal
obligations. Updates will be posted on this page.

For any questions or concerns about your privacy, please contact us:

📧 relashstudioacademy@gmail.com

📍 Relash Studio & Academy, 113A Ware St, Fairfield NSW 2165

(Exact location provided upon confirmed booking)

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